Travel Consultation Form

Frequently Asked Questions

Zhangjiajie has unique characteristics in each season:

  • Spring (March-May): Blooming flowers, pleasant temperatures
  • Summer (June-August): Lush greenery, summer retreat
  • Autumn (September-November): Clear skies, colorful forests (best season)
  • Winter (December-February): Beautiful snow scenery, fewer tourists

The Zhangjiajie National Forest Park ticket is valid for 4 days, calculated from the first entry time, allowing unlimited entries and exits.

The ticket includes the scenic area shuttle bus fee but does not include transportation costs such as cable cars, elevators, or small trains.

Main ways to reach Zhangjiajie:

  • By Air: Zhangjiajie Hehua International Airport, about 5km from the city center.
  • By High-Speed Rail: Zhangjiajie West Station, the main railway hub.
  • By Bus: Zhangjiajie Central Bus Station has dedicated buses to various scenic areas.

Contact Information

Emergency Hotlines

Tourism Complaint Hotline
12301 / 0744-5618331

Handling disputes and complaints from tourists

Emergency Medical Service
120 / 0744-5712189

Medical emergency services

Scenic Area Contacts

Zhangjiajie National Forest Park
0744-5712345
Tianmen Mountain Scenic Area
0744-8366666 ext. 2
Yellow Dragon Cave
0744-5618489